This page explains how in‑app purchases and subscriptions work in Medir Limited Apps and how to manage, cancel or request refunds for them.
How billing works
All payments are processed by Apple (App Store) or Google (Google Play). We never see or store your payment card details. Prices are shown in the App before you buy and may vary by country.
Auto‑renewing subscriptions
- Payment is charged to your Apple ID or Google account when you confirm the purchase.
- Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period.
- Renewal is charged within 24 hours before the current period ends.
- If a free trial is offered, you will be charged when the trial ends unless you cancel at least 24 hours beforehand.
How to cancel on iPhone or iPad
- Open the Settings app.
- Tap your name, then Subscriptions.
- Choose the subscription and tap Cancel Subscription.
How to cancel on Android
- Open the Google Play Store.
- Tap your profile icon → Payments & subscriptions → Subscriptions.
- Select the subscription and tap Cancel subscription.
Refunds
Apple: request a refund at reportaproblem.apple.com.
Google Play: request a refund through your Google Play order history, or Google may refund automatically within 48 hours of purchase.
Because Apple and Google process payments, we cannot issue refunds directly, but we are happy to help. Email us with your order details.
Restoring purchases
If you reinstall an App or move to a new device, open the App and tap Restore Purchases while signed in to the same Apple ID or Google account.
Need help?
Email [email protected] and include the App name and, if possible, your order or transaction ID.